1. Purpose of this Policy
This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services. By providing your personal information to us, you consent to its collection, use, and disclosure as described in this Policy.
2. Information We Collect
We collect the following categories of information directly from homeowners and property owners:
Personal Identifiers: Name, phone number, email address, mailing address.
Property Details: Property address, condition, mortgage balance, liens, or other details necessary to evaluate and present an offer.
Communication Records: Records of calls, SMS/text messages, emails, and direct mail correspondence.
We may also collect other details you voluntarily provide that are necessary to evaluate or complete a real estate transaction.
3. How We Use Your Information
We use your information solely for the following purposes:
To evaluate your property and present an offer.
To communicate with you by phone, SMS/text message, direct mail, and email.
To prepare agreements if we mutually decide to move forward with a purchase.
To comply with legal, regulatory, and standard real estate closing practices.
To improve the functionality and security of our website and services.
We do not guarantee results and we make no representations or warranties regarding transaction outcomes.
4. How We Share Information
We never sell or rent your personal information.
We only share your information if and when we enter into a formal purchase and sale agreement with you, and solely to facilitate a legitimate real estate transaction. This may include disclosures to:
Title companies
Attorneys
Lenders, mortgage professionals, or escrow agents
City/municipal clerks or recorders
Other closing participants necessary for transaction completion
We do not share your personal information with any third party except as required to close and record a property transaction in which you have formally agreed to participate.
5. Data Protection and Security
We use commercially reasonable and good faith measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
While we strive to safeguard your data, no transmission of information over the internet or storage system can be guaranteed as 100% secure. By using our website, you acknowledge and agree that we are indemnified and held harmless from liability in the event of any unauthorized access, disclosure, or breach outside of our reasonable control.
6. Consent and Opt-In Acknowledgement
By submitting your personal information on our website, you acknowledge and expressly consent to:
Our collection, use, and storage of your information as described in this Privacy Policy.
Our contacting you via phone call, SMS/text message, direct mail, and email.
Our disclosure of your information to third parties only when required to complete a mutually agreed real estate transaction.
You may revoke your consent at any time by contacting us (see Section 10). However, certain legal obligations may require us to retain information for completed or pending transactions.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information (except where retention is legally required).
Opt-out of future communications.
To exercise these rights, please see Section 10.
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.
9. No Sale of Information
We do not sell, rent, trade, or otherwise monetize personal information under any circumstances.
10. Contact Information
For questions, requests, or to exercise your rights under this Policy, you may contact us:
Shay Enterprises LLC
DBA: ForSaleByOwnerHQ.com
Email: [email protected]
Phone: 1 888-451-5925
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Continued use of our website after such updates constitutes your acceptance of the revised Policy.